COVID-19
Update Center

Welcome to the COVID-19 Update Hub. Here you will find all the information you need to stay safe and stay informed about your options during this pandemic and everything you need to know about financial relief, online and mobile banking, and service hours.

Stay safe and please remember, we are in this together.

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Official Communications

  • For updates on COVID-19, you can always visit the cdc.gov or who.int (World Health Organization).

Oriental’s Actions

  • For your safety and our employees, we have taken several actions. 
  • Our branches are operating through appointments.
  • Relief options are available, including a moratorium on loan, mortgage, and credit card payments for individuals and businesses.
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Personal Financial Relief

Moratorium options

If you have difficulties making the payment on your credit card or line of credit, personal, mortgage, or car loan, please review the moratorium options below. Select the one that best suits your needs.

Request Here

FAQs

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Customer Account Help

For faster and easier account management, we recommend you access your account digitally.
Online_bank

Online Banking

  • Verify balances and transactions
  • Make payments and transfers
  • Receive alerts and statements
  • Send money to other people

If you aren't already using our website and app, we encourage you to register here, so you can get account information virtually anywhere 24/7.

Mobile_banking

Mobile Banking

Download our mobile app (Android and iOS) to get on-the-go access to your accounts and bank securely 24/7. 

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Business Account Help

If you are a small or medium business owner, self-employed, or you are an independent contractor, the below section is for you.

Paycheck Protection Program (PPP)

 

PPP deadline extended and we are more than ready!

Legislation was passed that extends the deadline for companies to apply for a PPP loan to May 31, 2021. If you are interested, we recommend that you apply as soon as possible. Click the button to learn more about the PPP requirements provided by the SBA.

Apply for your PPP loan forgiveness here.
Loan Forgiveness1

If you received funds through the Paycheck Protection Program, you might be eligible for loan forgiveness. The digital portal where you can request forgiveness of your loan under the guidelines communicated by the Treasury Dept. and the Small Business Administration (SBA) is now available2

  • Loan forgiveness is not automatic and should be requested at the end of the covered period and when you have all the required documentation.
  • You must certify and document that the use of the loan funds was for the SBA's eligible purposes.
  • If you requested a PPP with us:
    • You will receive an email when you can apply for forgiveness online.
    • We will review your request and send it to the SBA for the decision.
    • You can check the status of loan forgiveness online in the portal that we will enable for you.
    • We will keep you informed of the entire process.

 

Learn More

 

Our Numbers

We are actively supporting our small and medium business clients during this difficult time. This has resulted in aid for thousands of companies to secure loans to keep their employees paid. To access data related to our Paycheck Protection Program activity, please click the button below.

 

 

See data here

Are you interested in knowing more about our commercial services and products?

 

Contact Us

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Contact and Branch Information

Branch Information

Take advantage of the technology available to do your banking transactions from anywhere. If you must visit us, you must make an appointment first. Please cover your face with a face mask, scarf or another appropriate object. View branches and ATMs here.

We are in this together.
We are more than ready.